Paula Kwan is the Director of Civic Innovation at the City of Toronto – Municipal Government with grant funding from Bloomberg Philanthropies. Prior to her role in public service, Paula’s experience provided her with a front row seat to innovation in Toronto and Silicon Valley with a number of successful startups in the software industry. Now, at the intersection of civic #innovation and public service, and a global dialogue on Smart Cities, she brings a different perspective to this topic of growing importance in designing tomorrow.